Contact Us

Member CARE Call Center

As we help the needs of our members, including those impacted by Covid-19, wait times may be longer than usual. We appreciate your patience and understanding.

(918) 610.0200
Toll-free (800) 256.5626
E-Mail: Carecenter@tulsafederalcu.org
Monday – Thursday: 8:00am – 5:30pm
Friday: 8:00am – 6:00pm

(*For your personal security, a secure, encrypted email box is available through our online banking. Do not include any confidential information, such as your account number, social security number, PIN, password through the general email address.)

Routing Number

303986261

Post Office Box

Tulsa Federal Credit Union
PO Box 267
Tulsa, OK 74101

24 Hour Bank by Phone

(918) 610.8332

Debit/ATM Card

Card Management

Online Card Management:
Deactivate, cancel or order a new debit or ATM card with Card Management available through online and mobile banking anytime, anywhere. Look for card management under Additional Services in online banking or the More menu in the mobile banking app.

Activation or PIN Update: (855) 726.4885

Report Lost/Stolen Cards or Fraud
During Business Hours:
Main (918) 610.0200
Toll-free (800) 256.5626
E-Mail: reportfraud@tulsafederalcu.org

After Hours Hotline: (888) 263.3370
NOTE:
If you use the After Hours Hotline, please call the CARE center the following day during business hours to confirm your request.

By mail: Tulsa Federal Credit Union
Attn: Member Services PO Box 267
Tulsa, OK 74101-0267

Visa Credit Card

Card Management

Online Card Management:
Deactivate, cancel or order a new credit card with Card Management available through online and mobile banking anytime, anywhere. Look for card management under Additional Services in online banking or the More menu in the mobile banking app.

24/7 Customer Care (866) 820.3887
Card Activation (866) 820.3887

Report Lost/Stolen Cards or Fraud
Falcon (Fraud Prevention) (888) 918.7313
Lost or Stolen: (800) 449.7728
Choose or Change PIN # (888) 886.0083

Apple Pay, Samsung Pay and Android Pay

Main (918) 610.0200
Toll-free (800) 256.5626

Mortgage Specialist

E-Mail: realestate@tulsafederalcu.org

Commercial Lending

E-Mail: commercial@tulsafederalcu.org

Collections

E-Mail: paymentcounseling@tulsafederalcu.org

Or, contact us by phone at 918.921.2880.

Human Resources

E-Mail: hr@tulsafederalcu.org

Gift Card and Prepaid

Check Current Balance

Although we are no longer offering these products, current gift and prepaid cardholders may access their account through one of the following links.
Gift Card
General Purpose
Relationship
EMV/Travel