Conduction Online Transactions 

Online Banking allows members of Tulsa Federal Credit Union to conduct financial transactions via the internet on a secure website operated by Tulsa FCU. Tulsa FCU has in place various security policies and procedures to reduce the risk of unauthorized online access to member’s accounts. To ensure member account records are as safe as possible, we require online passwords to consist of letters, numbers, and special characteristics. Tulsa FCU also requires the correct answer to security questions.

Internet threats increase annually. Hacking techniques and the manipulation of software are among the most popular practices people use to attempt to deceive members into stealing their login data thru text message or e-mail. This is known as Phishing. Another popular method is attempting to recreate a fake website to entice members to enter personal information. This is known as Pharming.

In an effort to ensure the security of your account, Tulsa FCU wants you to know our policy:

Tulsa FCU will never ask you for your user login, password, or answers to your security questions via email, text, or phone. Our Home Banking will only ask for you user name, password, and answers to your security questions. (If you are having problem with the home banking system additional information may be asked once the account holder has been verified.)

To further protect yourself from becoming a victim of internet fraud you can implement the following safety precautions:

  • Choose a password with a high percentage strength level, including upper case letters, lower case letters, numbers, and symbols.
  • Never use your social security number, information found on your driver’s license, and try not to use a word found in a dictionary.
  • Change your password often, every 90 days.
  • Try to use a password that is easy to remember, and do not share your password with anyone. If you have to write it down, store it in a safe place.
  • Install anti-virus and anti-malware on your personal computer.
  • Be sure to log out, never “X” out of the browser.

Financial institutions are required by federal laws to provide some protection for members who choose to bank electronically. This protection is known as The Electronic Fund Transfer Act, more commonly known as Regulation E. This act outlines the members’ rights and liabilities regarding conditioning transactions online. Tulsa FCU has an Electronic Fund Transfer – You Rights and Responsibilities Disclosure which can be found on our website at tulsafederalcu.org. Regulation E outlines certain steps a member must follow to resolve a discrepancy regarding a transaction on their account. Please be aware there are time constraints, so notify TFCU immediately if you feel your account has compromised.

Security 

We take every precaution to ensure your information remains confidential. The information you provide to us on our website is encrypted and protected with an encryption method called Secure Socket Layer (SSL). While on a secure page, the lock icon on the bottom of web browsers such as Microsoft Internet Explorer becomes locked, as opposed to unlocked or open when you are just ‘surfing’.

Anonymous Data Collected

In addition to the information we collect as described above, we use technology to collect information about the use of our website. For example, our web server automatically logs which pages of our website our visitors view, their IP addresses and which web browsers our visitors use. Our website contains hyperlinks to other pages on our website. We may use technology to track how often these links are used and which pages on our website our visitors choose to view. The companies we contract with may allow us to use technology to collect transaction and site navigation information when you are on their website.

Cookies

A cookie is a piece of data stored on the hard drive of your computer containing information about you. Cookies by themselves cannot be used to discover the identity of the user. Cookies do not contain viruses and most cannot review any of your personally identifiable information unless you willingly provide it as a user on a website. Cookies do not damage your computer. We use cookies to track and target your interest in order to enhance your online experience with us.

Links

This website may contain hyperlinks to websites that are not operated by us. These hyperlinks are provided for your reference and convenience only and do not imply any endorsement of the activities of these third-party websites or any association with their operators. We do not control these websites and are not responsible for their data or privacy practices. We urge you to review any privacy policy posted on any website you visit before using the website or providing any Personal Data about yourself.

Site Acceptance

These Site Terms apply to your use of this website. By visiting or using this website, you accept these Site Terms and your continued use of this website constitutes your acceptance of any revisions to these Site Terms.